Refund Policy

At Cheap Step & Repeat, we strive to provide high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a refund policy as follows:

Eligibility:

- Returns must be initiated within 10 days of delivery
- Products must be in their original condition and packaging
- Products must not have been used or damaged

Refund Amount:

- Full refund of the purchase price (excluding shipping costs)
- Refunds will be issued in the original form of payment

Refund Process:

- Contact us to initiate a return and receive a return shipping label
- Ship the product back to us within 10 days of delivery
- Refunds will be processed within 5-7 business days of receiving the returned product

Exceptions:

- Custom orders (products with custom designs or sizes) are non-refundable
- Products damaged or used are non-refundable

Changes to this Refund Policy:

- We reserve the right to update this refund policy without notice
- Changes will be effective upon posting on our website

If you have any questions or concerns about our refund policy, please contact us at cheapstepandrepeat@gmail.com.